ABOUT BOOKNOW SOFTWARE

LUKE SIMS

CEO
With a background in building a software consultancy focusing on salesforce technology, the next obvious step was to build a trampoline park….. of course! A totally natural transition. However, once an entrepreneur always an entrepreneur and after experiencing a Skyzone park in Anaheim, California, during an annual visit to my folks house, I was staggered to find the concept didn’t exist in the UK. With a talented wife looking for something to sink her teeth into, it didn’t take any selling to get her to take the reins (of course her decision wasn’t at all influenced by our young children Henry Amelia and Freya). 4 weeks later we had a fully costed business plan and 12months later we opened the doors to the UK’s first trampoline park (according to the BBC anyway, allegedly a park opened in the midlands 1 day earlier? potato, potato). After operating for a short period of time and hearing the technology frustrations from the park managers it was clear there wasn’t a modern solution in the market to the ticketed leisure operators problems. So we set about building BookNow software, and of course if you’re going to build a software solution why not build it on the world most advanced cloud platform Salesforce.com.

BOOKNOW MISSION STATEMENT

To provide the Trampoline park industry with a software solution that meets all of its operational needs

Built by operators for operators and configurable just the way

  • Built on the only scalable global cloud based platform
  • Designed with UX at the heart of the solution.
  • Hardware agnostic and Mobile ready Comprehensive and customisable reporting capabilities
  • Customer centred data model giving operators a 360 view of their customers purchasing habits.

Our Vision

To offer a solution to the leisure and entertainment industry that meets the operation management needs of every department, function, facet of their operation.
To own the leisure and entertainment systems market in three years time

Built from many years of experience of running a very successful trampoline park business with multiple sites, BookNow was born from experiencing the pain and problems of booking, reporting and using clunky software systems on multiple platforms.
BookNow has solved all the issues for the trampoline park industry from one system, using one interface and able to be not only multi-site functional but allow customers and employees to log in on mobile devices.

Bookings
Epos – not on a separate platform but linked to the same system you, your staff and customers work use.
Stockcontrol inventory
CRM
Scheduled Maintenance
Health and Safety reporting
Customer satisfaction
Business analytics and Financial reporting
HR Management

  • Qualifications and Training
  • Disciplinary procedure reporting
  • Absences
  • Assets held

Problems solved by BookNow Software

  • Staff overheads reduced
  • Health and Safety- reporting/park attendance vs booking
    • Onsite customer and employee accountability
    • Online park capacity management